Delivery Times
Shipping time depends on the product.
| Product Type | Handling Time | Shipping time |
| Standard Product | 2-3 business days | 7-15 business days |
| Custom Product | 7-10 business days | 7-15 business days |
| We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues. | ||
Website Shipping Rates
| Service | United States,United Kingdom,Canada, Ireland, Australia, France, Germany, and Austria |
| Standard Shipping | Free |
| We have many cooperative express companies, such as DHL, EMS, FedEx, HK Post, and UPS. We will choose the most suitable mode of transportation for you according to your country. | |
Shipping Exclusions:
We currently do not ship to P.O. boxes. Please enter a residential or business address at checkout.
If you are NOT in the above countries, you still want to buy lamps.
Please contact our customer service: info@zalap.com, we will calculate the transportation cost for you separately.
Who pays for custom duties/taxes?
Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
What if i never received my order?
Occasionally packages may become lost in transit, delivered to an incorrect address, arrive in separate packages or left in a different location at your home.
If your order is past the estimated delivery date or has been marked as delivered but cannot be located, please contact Customer Service for assistance. Contact us: info@zalap.com
What to do if there is a delay?
It's entirely possible that your package will be delayed due to COVID-19. If the delay affects your use, please contact our custom service via info@zalap.com for compensation.